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Get in touch

Straight to a person, not a queue.

There's no chatbot on this site and there isn't going to be one. If you send something, it reaches a human — usually within a working day, and faster on WhatsApp.

Other ways

Or use the form.

If it's not urgent, the form below is the tidiest way. It also gives us the details we actually need, so the first reply can be useful instead of a question.

Send an enquiry

What's it about?

Pick the closest option and we'll route it properly. It takes about a minute.

We use what you send only to reply to you. No mailing list, no data sold, no advertising trackers — and analytics only runs if you accept it. See our privacy policy.

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Report a repair or a problem.

Repairs are logged and dealt with in urgency order. Genuine emergencies — no heating or hot water, a leak, a security issue, anything unsafe — get dealt with first, so say so clearly when you get in touch.

For anything that's an immediate danger to life or property, call the emergency services first. Then let us know.

Agents, lenders, solicitors

Professional enquiries.

If you're an agent with a listing that's gone stale, a lender looking at a refinance, or a solicitor acting on a sale to us, get in touch directly and mark it clearly — it'll come to the front of the queue.

Email us